Diamond And Jewelry FAQs +
What is an Old Mine Cut diamond ?
Old Mine Cut diamonds are vintage diamonds known for their high crown, small table, and distinctive square or cushion-like shape, offering a timeless, antique appeal
How rare are Old Mine Cut diamonds today ?
Original Old Mine Cut diamonds from the 18th and 19th centuries are rare, but Lab Grown Old Mine Cut Diamonds offer a sustainable way to enjoy the beauty of this timeless cut without the scarcity of natural resources.
What makes Old Mine Cut diamonds different from modern diamonds ?
Old Mine Cut diamonds have a unique, hand-crafted appearance with fewer facets than modern diamonds, creating a softer, more romantic glow compared to the brilliance of modern cuts.
Can I customize a piece using an Old Mine Cut diamond ?
Absolutely! You can choose an Old Mine Cut diamond and create a custom engagement ring, pendant, or other jewelry piece that blends vintage charm with modern design.
Are Old Mine Cut diamonds available in different sizes or shapes ?
Yes, we offer Old Mine Cut diamonds in a variety of carat sizes, colours and shapes allowing you to select the ideal stone for your design.
How do I care for a lab-grown diamond jewelry ?
Clean your lab-grown diamond jewelry regularly with mild soap and water. Avoid using harsh chemicals or ultrasonic cleaners. You can find more details here.
What is the estimated shipping time for the product ?
The product requires 7-10 days for shipping. The precise ship-out date for each product is provided on product page, where you can refer for an estimated timeline.
Do you ship internationally ?
We offer international shipping to countries including the USA, Canada, the UK, Australia, France, Germany, and many more. No matter where you are, we’ve got you covered and can deliver right to your door! we ship via trusted carriers like USPS,UPS,Fedex,DHL and many more.
Is rush order service available ?
Yes, we offer a rush order service. Please contact us for timeframes and additional fees.
How is the product packaged for secure delivery ?
We use secure, elegant packaging to protect your jewelry during shipping. Our packaging is also gift-ready, making it ideal for special occasions.
Do you provide pictures or videos of the ring prior to dispatching it ?
Yes, we provide photos and videos during key stages of production. Before shipping, we will also send a video from a diamond tester verifying the authenticity of your diamond.
What is the return policy for this product ?
For more details, please refer to our Return & Exchange Policy. Customized, personalized, or custom orders are non-returnable and non-refundable.
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Can I exchange my order for a different design ?
Yes, non-customized, non-personalized, or non-custom order items can be exchanged within the delivery time frame. Please ensure the item is in its original condition with the original invoice. Refer to our Return & Exchange Policy policy.
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When will I receive a refund ?
A refund will be processed within 3 - 4 business days from when we receive the return package.
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What payment options do you offer for this product ?
We accept payments through major credit cards, debit cards, PayPal, and financing options.
Do you offer financing or instalment payment options ?
Yes, we offer financing through Affirm and Shop Pay for easy instalment payments on high-value items.