Diamond And Jewelry FAQs +
What types of fine jewelry do you offer ?
Our Fine Jewelry collection includes a wide range of pieces such as stud earrings, diamond bracelets, bangles, pendants, necklaces, men’s diamond rings, and more, all crafted with lab-grown diamonds.
Can I customize fine jewelry pieces ?
Yes, we offers customization options for many of our fine jewelry items. You can select different metals, diamond shapes, or even add engravings for a personalized touch.
Do you offer gemstone fine jewelry ?
Yes, we provide fine jewelry that incorporates a variety of gemstones, such as sapphires, emeralds, and rubies, alongside our signature lab-grown diamonds.
What’s the difference between fine jewelry and fashion jewelry?
Fine jewelry is crafted using precious metals like gold, silver and platinum. Features high-quality diamonds or gemstones, making it a long-lasting investment. Fashion jewelry, on the other hand, often uses less expensive materials and is more suited for temporary trends.
Did you offer birthstone jewelry ?
Yes, we offer fine jewelry featuring birthstones like sapphires, emeralds, rubies, and other gemstones that can be tailored to personal preferences.
What makes lab-grown diamonds in fine jewelry a better choice ?
Lab-grown diamonds in our fine jewelry are identical to mined diamonds in quality and appearance but are more affordable and eco-friendly, offering a sustainable luxury without sacrificing beauty.
How do I care for a lab-grown diamond jewelry ?
Clean your lab-grown diamond jewelry regularly with mild soap and water. Avoid using harsh chemicals or ultrasonic cleaners. You can find more details here.
What is the estimated shipping time for the product ?
The product requires 7-10 days for shipping. The precise ship-out date for each product is provided on product page, where you can refer for an estimated timeline.
Do you ship internationally ?
Yes, we do offer international shipping, we ship via trusted carriers like USPS,UPS,Fedex,DHL and many more. Ensuring a secure delivery of your jewelry.
Is rush order service available ?
Yes, we offer a rush order service. Please contact us for timeframes and additional fees.
How is the product packaged for secure delivery ?
We use secure, elegant packaging to protect your jewelry during shipping. Our packaging is also gift-ready, making it ideal for special occasions.
Do you provide pictures or videos of the ring prior to dispatching it ?
Yes, we provide photos and videos during key stages of production. Before shipping, we will also send a video from a diamond tester verifying the authenticity of your diamond.
What is the return policy for this product ?
For more details, please refer to our Return & Exchange Policy. Customized, personalized, or custom orders are non-returnable and non-refundable.
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Can I exchange my order for a different design ?
Yes, non-customized, non-personalized, or non-custom order items can be exchanged within the delivery time frame. Please ensure the item is in its original condition with the original invoice. Refer to our Return & Exchange Policy policy.
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When will I receive a refund ?
A refund will be processed within 3 - 4 business days from when we receive the return package.
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What payment options do you offer for this product ?
We accept payments through major credit cards, debit cards, PayPal, and financing options.
Do you offer financing or instalment payment options ?
Yes, we offer financing through Affirm and Shop Pay for easy instalment payments on high-value items.